1. Introduction**

Welcome to FrancoLanka. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our website.

2. Definitions**

– “We,” “us,” “our,” and “FrancoLanka” refer to the company operating the website.

– “You,” “your,” and “customer” refer to the user or viewer of our website.

3. Use of the Website**

3.1. You must be at least 18 years old to use this website.

3.2. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of the website by any third party.

3.3. We reserve the right to modify or withdraw, temporarily or permanently, the website (or any part of it) with or without notice to you. We shall not be liable to you or any third party for any such modification or withdrawal.

4. Products and Services**

4.1. All products listed on the website are subject to availability. We reserve the right to limit the quantity of products we supply, supply only part of an order, or to divide orders.

4.2. We make every effort to display the colors and images of our products accurately. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.

5. Pricing and Payment**

5.1. All prices are listed in Euros and include VAT unless otherwise stated. Prices are subject to change without notice.

5.2. Payment can be made by any of the methods specified on the website. You must ensure that all details provided for the purpose of purchasing products are correct.

6. Shipping and Delivery**

6.1. We will deliver the products to the address you provide at the time you make your order.

6.2. Delivery timescales are estimated and cannot be guaranteed. We are not liable for any delay in delivery of the products.

6.3. Risk of loss and title for products pass to you upon delivery of the products to the address provided.

7. Returns and Refunds**

7.1. If you are not satisfied with your purchase, you may return the products within 14 days of receipt for a full refund, excluding the original shipping cost.

7.2. The products must be returned in their original condition, unused, and with all tags and packaging intact.

7.3. To initiate a return, please contact our customer service team for instructions.

8. Intellectual Property**

8.1. All content included on the website, including but not limited to text, graphics, logos, images, and software, is the property of FrancoLanka or its content suppliers and is protected by intellectual property laws.

8.2. You may not reproduce, duplicate, copy, sell, or otherwise exploit any part of the website without express written permission from us.

9. Limitation of Liability**

9.1. To the maximum extent permitted by law, FrancoLanka shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use or inability to use the website or products purchased from the website.

10. Indemnity**

You agree to indemnify and hold FrancoLanka harmless from any claims, damages, costs, and expenses (including legal fees) arising from your use of the website or your breach of these terms and conditions.

11. Governing Law**

These terms and conditions shall be governed by and construed in accordance with the laws of France. Any disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of France.

12. Changes to Terms and Conditions**

We reserve the right to change these terms and conditions at any time. Any changes will be posted on this page and will take effect immediately upon posting.

13. Contact Information**

If you have any questions about these terms and conditions, please contact us at:

**FrancoLanka Customer Service** 

Email: [email protected] / [email protected]

Phone: +33745720217

By using our website and purchasing our products, you agree to these terms and conditions. Thank you for shopping with FrancoLanka!